Customer Case: Diesel Generator Set Procurement for a Mining Company in Thailand

Customer Profile:

Customer Name: Mining Company in Thailand

Industry: Mining

Location: Thailand

Customer Requirement:

Our client, a mining company based in Thailand, had an urgent need for a reliable and efficient power supply.

To ensure uninterrupted operations at their mining facility, they decided to procure diesel generator sets.

Our Solution:

After a thorough understanding of the client's requirements, we recommended our company's line of diesel generator sets. 

Our generator sets are known for their efficiency, reliability, and durability, meeting the client's demands for a stable power 

supply. We provided customized solutions tailored to their site and power requirements.

To ensure the generator sets fully met the client's specifications, we offered comprehensive product information, technical 

specifications, and after-sales service guarantees. We collaborated with the client's engineering team through remote meetings 

and video conferencing to determine the best configuration and installation plan, ensuring a smooth implementation of the 

entire solution.

Order Execution and Delivery:

Upon confirmation of the order, we promptly initiated the production and manufacturing process. Throughout the

 manufacturing process, we maintained stringent quality control and maintained timely communication with the client to 

ensure the product met their expectations. After the generator sets were manufactured, we conducted rigorous quality 

checks to ensure the products met the client's standards.

Finally, we delivered the generator sets to the client's specified location as per their timeline and requirements. We provided

 remote technical support to assist the client with on-site installation and commissioning to ensure the generator sets operated smoothly.

Customer Feedback:

The mining company in Thailand expressed high satisfaction with the diesel generator sets we provided. They emphasized 

that the high quality, efficiency, and reliability of the products fully met their power supply requirements. The client highly praised our professional team and superior service. They expressed their willingness to continue collaborating with us and recommended our services to other industry peers.

Conclusion:

We take pride in delivering a satisfactory solution to the mining company in Thailand. We remain committed to improving 

product quality, meeting the growing needs of our customers, and providing top-quality products and services.

Weifang Huali Power Equipment Co.,Ltd.

sarah.lj0536@gmail.com

+86-13255366919

www.hlgenerator.com